Nugshots Help

Let’s answer your questions.

Products

Our Product Basics

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Services

Services Overview

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Using Nugshots Media

Images

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Video Clips

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Licensing

  • How do you define Viewsage?

    We define Viewsage as the amount of times the media will be viewed no matter what the use case. The combination of print, web, or end user views in both Digital and Print versions defines Viewsage.

  • Does Nugshots offer any other options to license images for Mobile Apps, Software/Web Applications or Electronic Templates?

    Yes we do! The categories including Apparel, Mobile Distributed Apps, Software/ Web Applications and Electronic Template uses falls into our Rights Managed Licensing. Please contact your Nugshots Account Rep to get info for our RM Premium Licensing.

  • Do I need to include an image credit?

    Image Credit is not needed unless the media is being used for editorial purposes. The purchaser must include the following credit next to the media being used or within audio/video production as follows:
    © 2016 Nugshots, Inc | All Rights Reserved.

Billing

  • How do refunds and cancellations work?

    Nugshots will only offer refunds or cancellations IF the media purchased has not been downloaded. If the files have been downloaded you are unable to return or be issued a refund for the purchased media.

    Consideration will only be granted in the event of a technical issue during download of the purchased media, this decision is at the discretion of Nugshots. Please speak with our Customer Support Team for all purchasing issues.

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